Level 3 Team Leader/Supervisor Apprenticeship Standard

Course Code: 240YASTL

This programme has been carefully developed to correspond with the latest management standards to support learners undertaking the team leader/supervisor apprenticeship. It will combine work-based learning, off-the-job training (minimum 20%) and business education. Furthermore, incorporated into the programme is the Level 3 Diploma for Managers qualification, accredited by the Institute of Leadership & Management (ILM).

Units covered within this qualification are:
•    personal development as a first line manager
•    resource planning
•    meeting stakeholder needs-managing and communicating information
•    identifying development opportunities
•    recruitment and selection process
•    improving team performance.

Apprentices that are registered for the CMI qualification will also have access to Management Direct, CMI’s online resource, which provides further support via; e-learning modules, leader videos, thinkers, and e-journals.

Important message

This month, January 2023, we’re transitioning all our courses over to the new City of Portsmouth College website.

Head over to City of Portsmouth College now and apply to one of our courses today. We’re here to help you make that all-important next step in your life.

This apprenticeship has been designed to develop the apprentice into the role of a team leader or supervisor. It is ideal for aspiring professionals taking their first step into line management or to further advance those who already have some experience of managing a team and/or project but who wish to expand or formalise those skills.

Key day-to-day responsibilities are likely to include supporting, managing & developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships both internally and externally. Future job roles and occupations may include becoming a supervisor, team leader, project officer, shift supervisor, foreperson, and shift manager.

The apprentice’s job role must allow sufficient opportunities for the apprentice to undertake activities and tasks related to the standard, and to implement and demonstrate learning acquired through their studies. They must have access to real work which is valid and productive, giving the apprentice opportunities to develop, practice and evidence knowledge and skills which meet the apprenticeship standard.

The employer is also expected to provide and support the opportunity for off-the-job training for a minimum 20% of the apprentices working time. Defined as technical and knowledge development, this type of learning is undertaken outside of the normal day-to-day working environment. It can include activities such as online learning, mentoring, role play, attendance to competitions and events or revision and assignments set as homework. This off-the-job training supports and strengthens the day-to-day work undertaken and is an essential part of the apprenticeship.
Apprentices will be required to attend classes once a week, in five week blocks, throughout the 15-month course. Exams will require physical attendance to the college whereas lectures can be accessed on campus or remotely to fit around the role.
Students studying remotely will be taught using our virtual classroom Platform. This platform gives access to live classrooms and fully functional virtual environments with the freedom to attend from anywhere that has a suitable internet connection.

Workplace assessors will also be in regular contact to support learning and ensure progression is being made. These reviews are critical to ensuring apprentices are progressing with their programme and are being supported appropriately in the workplace.

Apprentices will need to successfully complete two exams as well as an End Point Assessment (EPA).
The EPA is based upon:

•    a knowledge test (30% weighting)
•    a structured competency based interview (30% weighting)
•    a portfolio of evidence demonstrating application of knowledge (20% weighting)
•    professional discussion relating to evidence of CPD activity (20% weighting).
Upon successful completion of this programme, apprentices will achieve the Level 3 team leader / supervisor and gain the internationally recognised Level 3 ILM Diploma for Managers.
In order to join this programme, you will need English and maths GCSEs A-C/9-4 or Functional Skills English and maths Level 2. If these qualifications have not yet been attained dependent upon an initial English and maths assessment these can be achieved alongside the apprenticeship.
Students who complete this programme can progress to:

•    Level 4 Apprenticeship in Associate Project Manager
•    ILM Level 4 Award, Certificate and Diploma in Leadership and Management
•    ILM Level 5 Award, Certificate and Diploma in Leadership and Management.
You can apply by clicking on the ‘apply now’ button below. Alternatively, if you have any questions prior to making your application, please call the admissions team on 02392 383131 and selecting option 3.

Fee guidance


One of the great aspects of an apprenticeship is that no matter how old you are there are no fees for you to pay, all the fees are either covered by the Government or your Employer. Feel free to call a member of the Apprenticeship team on 023932 383131 Option 1.

General fee guidance (not including Apprenticeships)


  • 19+ Tuition Fee indicates the cost of the core tuition and materials required to complete the qualification.
  • 19+ Registration Fee indicates the cost to register with the awarding body.

For more information, please contact the College on 02392 383 131.

Courses below Level 3

You will usually not be expected to pay a fee if you are:

  • under 19 at the start of the academic year (as of 31st August)
  • aged 19 or over at the start of the academic year (as of 31st August) and are unemployed and in receipt of certain government benefits
  • aged 19–23 at the start of the academic year (as of 31st August) and are applying for a course Level 2 or below and do not already hold a full Level 2 qualification

If you are aged 19 over at the start of the academic year (as of 31st August) and are not in the above categories then you will usually pay the advertised fee.

Courses Level 3 and above

You will usually not be expected to pay a fee if you are:

  • under 19 at the start of the academic year (as of 31st August)
  • aged 19–23 at the start of the academic year (as of 31st August) and do not already hold a Full level 3 qualification

Advanced Learner Loan

If you’re 19 or older, you may be able to apply for a loan to help with the costs of a college or training course. The programme must be at Level 3 or Level 4 (such as Access). You won’t have to pay anything back until you’re earning over £27,295 a year.

For more information or to apply please contact 0845 240 2024 or visit www.gov.uk/advanced-learning-loans.

If you’re unsure about taking out a loan and want to seek advice then you’ll have the opportunity to do so. If you want advice on managing your finances, the Money Advice Service, established by the UK government, can offer free, impartial money advice. Visit their website at www.moneyadviceservice.org.uk

Students who are not ordinarily resident in the UK should contact Highbury College to discuss unfunded fees.

Please note: The College reserves the right to change the fees before the start of the course, such a course of action will only occur in exceptional circumstances.

Terms and conditions


In these terms and conditions, the ‘Student’ signifies a person who has applied or enrolled on any type of learning provision offered through Highbury College. These terms apply to all website applications and once enrolled, the Student is deemed to have accepted these terms. Before you apply or enrol please be sure that you're clear about:

  • the level of study
  • the time you'll need
  • how the course fits into your qualification and career development plans
  • the resources you'll need access to
  • your payment options
  • the financial support available to you
  • the English language requirements for your study
  • whether your study plans are appropriate for your country of residence


Relevant proceedings or ciminal convictions are only against the person, whether of a violent or sexual nature or offences involving unlawfully controlled drugs or substances.  Failure to declare information may result in disclipinary action being taken. If yes, please seek supplementary information from the college before completing.


You may not be required to pay fees, be eligible for a loan or have financial assistance. For more information please contact our Information Services team on 02392 383131 or click here.

Equality and Diversity

At Highbury College we are committed to fairness and equality of access, opportunity and outcome for all students.

We expect everyone who learns and works with us to treat each other with dignity and respect, regardless of individual differences in age, gender, gender identity, race, background, disability, sexual orientation, religion or belief.

We aim to provide students with the best possible support. We explain more about the range of our services in our Disability Statement, available on our website and in our centres.

Disclosure of Disability

We want you to enjoy learning with us. If there is anything you wish to tell us, e.g. relating to a disability or medical condition, that may affect your learning or using any of our facilities, please contact the Head of Student Services on 02392 32 8950

Enrolment Requirements

Some of our courses require students to satisfy certain criteria before they enrol. Students should ensure they read all the information on the website about their specific course before enrolling. By enrolling via the Highbury College website, students are confirming they have read these details and meet any enrolment requirements specified on the Course Outline. If you have any concerns or queries about the content of the course or the requirements, please contact the Advice and Guidance Team on 02392 38 3131 Option4.

Course Fees

Current prices are published in our brochure and on the website. These prices are subject to change. The total price quoted is the amount payable in order to secure a course place. The total price includes tuition costs, examination fees, where applicable and in some cases, additional costs which relate to the particular course.

Course Cancellations by Highbury College

Courses usually run as advertised, but Highbury College reserves the right to alter or cancel courses in some cases. Students will be contacted and offered an alternative course if the original course they enrolled on is cancelled or closed by Highbury College. If no suitable alternative is available a refund can be requested.

Cancellation / Transfer Requests from Students

If a Student has enrolled via the Highbury website and wishes to cancel an enrolment or transfer to a different course they should contact Highbury College by emailing: info@highbury.ac.uk or by contacting the Advice and Guidance Team on 02392 38 3131 Option4.

Students will not be entitled to a refund unless the withdrawal from the course is due to exceptional circumstances (evidence maybe required) and then refunds will only be permitted if the withdrawal is within the first third of the course duration. A minimum charge of £50.00 will apply in any event.

Student Charter

A copy of our Student Charter is available from the College website. This sets out the services you can expect from Highbury College and what we expect from you.

Student Safety

At Highbury College all students are entitled to learn in an environment which is physically safe and free from abuse, as set out in our Student Charter.

Student Disciplinary Procedure

This is available on the College website

Data Protection

All personal information (including Credit and Debit card details) entered on the Highbury College website is processed through a secure server link and is encoded for security and protection. The information you provide may be shared with other organisations for purposes of administration, the provision of career and other guidance and statistical and research purposes, relating to education or training.

Apply now

Important message

This month, January 2023, we’re transitioning all our courses over to the new City of Portsmouth College website.

Head over to City of Portsmouth College now and apply to one of our courses today. We’re here to help you make that all-important next step in your life.

Qualification gained

  • Generic code to identify ILR programme aims