Level 3 Infrastructure Technician Apprenticeship Standard

Course Code: 255YASIT

This apprenticeship has been designed to develop the apprentice into the role of infrastructure technician and to provide them with the technical knowledge and understanding they require to be successful within this role.

This qualification is made up of the following five knowledge modules:
•    BCS Level 3 Award in Networking in Architecture
•    BCS Level 3 Award in Mobile and Operating Systems
•    BCS Level 3 Award in Cloud Services
•    BCS Level 3 Award in Coding and Logic
•    BCS Level 3 Award in Business Processes.

Important message

This month, January 2023, we’re transitioning all our courses over to the new City of Portsmouth College website.

Head over to City of Portsmouth College now and apply to one of our courses today. We’re here to help you make that all-important next step in your life.


This programme has been designed for apprentices and employers who are interested in the following typical job roles:
•    help desk technician
•    first- or second-line support
•    IT infrastructure technician
•    network support.

An Apprenticeship is essentially a job with an accompanying skills development programme designed by employers in the sector. It is also an opportunity to ‘earn while you learn’. This Level 3 Infrastructure Technician Apprenticeship will be flexible and hands on so that you can develop the skills and knowledge you need to succeed in this exciting and expanding sector. As well as gaining technical abilities and practical experience you will develop the functional and personal skills required for the job you are undertaking and for your future career.

Apprentices must have access to real work which is valid and productive, providing opportunities to develop, practice and evidence knowledge and skills that have been learned. The employer is expected to provide and support the opportunity for off-the-job training for a minimum 20% of the apprentices working time. Defined as technical and knowledge development, this type of learning is undertaken outside of the normal day-to-day working environment.
Formal training usually takes place every one to two months, this will include five to 10-day release whereby the apprentice will be required to attend dedicated training.

Your assessor will liaise with you to set up mutually convenient times for consultation and assessment visits at your place of work.

It is a Government requirement for you to spend 20% of your apprenticeship working towards your “Off the Job Learning” – off the job learning can consist of college attendance, homework/coursework, project related work, employer training, mentoring, and coaching.
Students will be taught using our online learning platform giving the freedom to attend virtually from anywhere. Students can also attend our fully equipped centres for classroom training.

Apprentices build a portfolio of work and workplace assessors will be in regular contact to provide support, and to arrange on-site visits to observe the apprentices’ ability and skills in their daily role. It is important for the apprentice to take ownership of their own learning by seeking out opportunities to gain new skills on the job with the employer. The apprentice’s final grade will be determined by collective performance in the assessments in the endpoint assessment.

The assessments are:
• online knowledge based multiple choice questions
• portfolio based Interview
• synoptic Project
• employer reference.
Upon successful completion of this programme, apprentices will achieve the overall qualification, BCS Level 3 Infrastructure Technician Apprenticeship. In addition to this qualification, students can also gain:
•    CompTIA A+ 1001/1002
•    Microsoft 365 Certified: Modern Desktop Administrator Associate
•    Windows 10, Managing Modern Desktops
•    MTA Mobility and Devices
•    MTA Server Administration
•    ITIL Foundation v4.

Apprentices will be recognised by the British Computer Society (BCS) for entry on to the register of IT Technicians, confirming SFIA Level 3 professional competence.
In order to join this programme, the apprentice will need GCSE Grade A-C / 4-9 in English and maths. They will also need to have a strong demonstrable interest in IT.

If the apprentice does not have the required GCSE / Functional Skills grades or cannot provide their certificates, they will have to complete a Maths & English assessment to judge suitability. The apprentice will not be able to achieve their apprenticeship without completing the above Maths & English qualification.
Students who complete this apprenticeship can progress on to our Level 4 apprenticeships or apply for roles within the IT industry.
You can apply by clicking on the ‘apply now’ button below. Alternatively, if you have any questions prior to making your application, please call the admissions team on 02392 383131 and selecting option 3.

Fee guidance

Apprenticeships

One of the great aspects of an apprenticeship is that no matter how old you are there are no fees for you to pay, all the fees are either covered by the Government or your Employer. Feel free to call a member of the Apprenticeship team on 023932 383131 Option 1.


General fee guidance (not including Apprenticeships)

Considerations

  • 19+ Tuition Fee indicates the cost of the core tuition and materials required to complete the qualification.
  • 19+ Registration Fee indicates the cost to register with the awarding body.

For more information, please contact the College on 02392 383 131.

Courses below Level 3

You will usually not be expected to pay a fee if you are:

  • under 19 at the start of the academic year (as of 31st August)
  • aged 19 or over at the start of the academic year (as of 31st August) and are unemployed and in receipt of certain government benefits
  • aged 19–23 at the start of the academic year (as of 31st August) and are applying for a course Level 2 or below and do not already hold a full Level 2 qualification

If you are aged 19 over at the start of the academic year (as of 31st August) and are not in the above categories then you will usually pay the advertised fee.

Courses Level 3 and above

You will usually not be expected to pay a fee if you are:

  • under 19 at the start of the academic year (as of 31st August)
  • aged 19–23 at the start of the academic year (as of 31st August) and do not already hold a Full level 3 qualification

Advanced Learner Loan

If you’re 19 or older, you may be able to apply for a loan to help with the costs of a college or training course. The programme must be at Level 3 or Level 4 (such as Access). You won’t have to pay anything back until you’re earning over £27,295 a year.

For more information or to apply please contact 0845 240 2024 or visit www.gov.uk/advanced-learning-loans.

If you’re unsure about taking out a loan and want to seek advice then you’ll have the opportunity to do so. If you want advice on managing your finances, the Money Advice Service, established by the UK government, can offer free, impartial money advice. Visit their website at www.moneyadviceservice.org.uk

Students who are not ordinarily resident in the UK should contact Highbury College to discuss unfunded fees.


Please note: The College reserves the right to change the fees before the start of the course, such a course of action will only occur in exceptional circumstances.

Terms and conditions

Confirmation

In these terms and conditions, the ‘Student’ signifies a person who has applied or enrolled on any type of learning provision offered through Highbury College. These terms apply to all website applications and once enrolled, the Student is deemed to have accepted these terms. Before you apply or enrol please be sure that you're clear about:

  • the level of study
  • the time you'll need
  • how the course fits into your qualification and career development plans
  • the resources you'll need access to
  • your payment options
  • the financial support available to you
  • the English language requirements for your study
  • whether your study plans are appropriate for your country of residence

Convictions

Relevant proceedings or ciminal convictions are only against the person, whether of a violent or sexual nature or offences involving unlawfully controlled drugs or substances.  Failure to declare information may result in disclipinary action being taken. If yes, please seek supplementary information from the college before completing.

Payment

You may not be required to pay fees, be eligible for a loan or have financial assistance. For more information please contact our Information Services team on 02392 383131 or click here.

Equality and Diversity

At Highbury College we are committed to fairness and equality of access, opportunity and outcome for all students.

We expect everyone who learns and works with us to treat each other with dignity and respect, regardless of individual differences in age, gender, gender identity, race, background, disability, sexual orientation, religion or belief.

We aim to provide students with the best possible support. We explain more about the range of our services in our Disability Statement, available on our website and in our centres.

Disclosure of Disability

We want you to enjoy learning with us. If there is anything you wish to tell us, e.g. relating to a disability or medical condition, that may affect your learning or using any of our facilities, please contact the Head of Student Services on 02392 32 8950

Enrolment Requirements

Some of our courses require students to satisfy certain criteria before they enrol. Students should ensure they read all the information on the website about their specific course before enrolling. By enrolling via the Highbury College website, students are confirming they have read these details and meet any enrolment requirements specified on the Course Outline. If you have any concerns or queries about the content of the course or the requirements, please contact the Advice and Guidance Team on 02392 38 3131 Option4.

Course Fees

Current prices are published in our brochure and on the website. These prices are subject to change. The total price quoted is the amount payable in order to secure a course place. The total price includes tuition costs, examination fees, where applicable and in some cases, additional costs which relate to the particular course.

Course Cancellations by Highbury College

Courses usually run as advertised, but Highbury College reserves the right to alter or cancel courses in some cases. Students will be contacted and offered an alternative course if the original course they enrolled on is cancelled or closed by Highbury College. If no suitable alternative is available a refund can be requested.

Cancellation / Transfer Requests from Students

If a Student has enrolled via the Highbury website and wishes to cancel an enrolment or transfer to a different course they should contact Highbury College by emailing: info@highbury.ac.uk or by contacting the Advice and Guidance Team on 02392 38 3131 Option4.

Students will not be entitled to a refund unless the withdrawal from the course is due to exceptional circumstances (evidence maybe required) and then refunds will only be permitted if the withdrawal is within the first third of the course duration. A minimum charge of £50.00 will apply in any event.

Student Charter

A copy of our Student Charter is available from the College website. This sets out the services you can expect from Highbury College and what we expect from you.

Student Safety

At Highbury College all students are entitled to learn in an environment which is physically safe and free from abuse, as set out in our Student Charter.

Student Disciplinary Procedure

This is available on the College website

Data Protection

All personal information (including Credit and Debit card details) entered on the Highbury College website is processed through a secure server link and is encoded for security and protection. The information you provide may be shared with other organisations for purposes of administration, the provision of career and other guidance and statistical and research purposes, relating to education or training.

Apply now

Important message

This month, January 2023, we’re transitioning all our courses over to the new City of Portsmouth College website.

Head over to City of Portsmouth College now and apply to one of our courses today. We’re here to help you make that all-important next step in your life.


Qualification gained

  • Generic code to identify ILR programme aims