During the ongoing pandemic, the Safeguarding Team will be supporting students in person, remotely online or via telephone.

Safeguarding Hotlines

If you have any concerns about yourself or another person, please call the Safeguarding Hotlines to speak with the Designated Safeguarding Lead.

02392 328 950
02392 328 947

If you cannot contact one of the above numbers please contact:
Portsmouth Multi Agency Services Hub
023 92 688793 (office hours)
03005551373 (out of hours)

For students/apprentices based in Birmingham please contact:
Multi Agency Services Hub
0121 303 1888 (office hours)

If you feel at immediate risk, please call the Police on 999.

External Health & Wellbeing Support

If you are concerned about your mental or physical health you can find some useful links below:


Samaritans 24-hour advice and support

+44 (0)23 9269 1313 (local branch)
+44 (0)116 123 (national number)


A digital service that offers counselling and emotional wellbeing for 11–18-year-olds in Portsmouth. Visit https://www.kooth.com/

Talking Change

Trained practitioners that help you tackle life’s problems, including depression, anxiety, panic attacks, stress, anger, and difficulty coping. You can self-refer here https://www.talkingchange.nhs.uk/ or call 02392892920.

No Limits

Support regarding housing, drug and alcohol addiction, benefits, health and wellbeing, and relationship advice. Call 02380224224 or visit www.nolimitshelp.org.uk

Child Line

Help and advice and talk to a counsellor https://www.childline.org.uk/


Hampshire Domestic Abuse Service

A confidential help service for women, men, children and young people experiencing domestic abuse in Hampshire.

Helpline: 0330 0165 112

Staying Safe Online - THINKYOUKNOW.CO.UK

Visit the following website for information and advice about relationships, sex and the internet.

Find out more

Coram Voice

Free Always Heard Helpline for children involved with Children’s Services who need any of the following:

  • advice on their rights and what support they’re entitled to
  • support at meetings with Children’s Services to express their wishes and feelings
  • support to make a complaint if they are not happy about the decisions that have been made about them.

Freephone helpline: 0808 800 5792
Email: help@coramvoice.org.uk
Text and WhatsApp: 07758 670369

Find out more


Simon Says

Simon says support children and young people up to 18 years in Hampshire, who have a significant person in their life who had died or is dying. Sessions run a monthly basis and are free. Need to register before you go.

Eastleigh YPG (11-18).
New Milton (0-18).
Gosport (0-18).
Portsmouth (0-18)

Support Line Number: 02380 647550

Find out more


Solent Mind Wellbeing Centre

If you are aged 18 or over, live in Portsmouth and have a mental health issue, Solent Mind can help.

  • Advice and information about mental health and treatment options
  • Support as an individual or in group activities
  • Signposting to other organisations that could help
  • Opportunities to share your skills and experience, to help other people with mental health conditions

Address: Portsmouth Wellbeing Centre, 100 Palmerston Road, Southsea PO5 3PT
Phone: 023 9282 4795
Email: PSRwellbeingcentre@solentmind.org.uk

Find out more


St Mary's NHS Treatment Centre

0333 200 1822
111 (out of hours)


NHS 111

If you are at risk of harming yourself, you can call this free NHS service (free from both mobiles and landlines) anytime, day or night, and on every day of the year.



Accident and Emergency Department at Queen Alexandra Hospital Cosham

If you can, get a friend to accompany you to A&E. If not phone 999 now. Let the staff know that you are feeling unsafe and at risk of harming yourself.


Apps that you can download and may find helpful

BlueIce – helps young people manage their emotions and urges to self-harm.

Catch It – learn to manage negative thoughts and look at problems differently.

MeeTwo – a safe and secure forum for teenagers wanting to discuss any issues affecting their lives.

WorryTree – notice, record and manage your worries using cognitive behavioural therapy (CBT) techniques.