Free Distance Learning Courses

This qualification aims to develop and enhance skills required for the working environment and improve learners’ confidence and communication skills in order to prepare them for employment or for a change in employment.

Units include:

• Understanding Mindset
• Managing your time
• Working with Colleagues
• Interview skills

This qualification can be studied at your own pace at home or within our Flexible Learning Centre.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

The course will develop your essential knowledge of how to carry out administrative tasks. For example how to manage information, supporting events and how to apply your knowledge to a variety of industries and job roles. To be awarded the Level 2 Certificate, you are required to successfully complete 5 mandatory units and 2 optional units.

Units include:

• Principles of Providing Administrative Services
• Principles of Business Document Production and Information Management
• Understand Communication in a Business Environment
• Understand Employer Organisations
• Understand How to Develop Working Relationships with Colleagues.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

The objectives of this qualification are to help you to develop essential knowledge of how to carry out customer service tasks, such as how to manage information and support events.

Units include:

• Principles of Customer Service and Delivery
• Understand Customers
• Understand Employer Organisations.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification is ideal if you would like to develop the knowledge and understanding required to successfully lead a team. This course will focus on the study of leading a team in a business environment. 

To be awarded this qualification, students are required to successfully complete 3 mandatory units.

• Principles of team leading
• Understand business
• Understand how to communicate work related information.

Then 5 optional units from:

• Understand customers
• Understand how to deliver customer service and resolve problems
• Principles of equality and diversity in the workplace
• Understand how to develop working relationships with colleagues
• Understand health and safety procedures in the workplace
• Understand how to develop and deliver a presentation
• Introduction to coaching
• Introduction to mentoring
• Understand how to manage performance.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

On this course you will examine the rights and responsibilities of an individual and study the importance of taking responsibility and action to help others. You will also learn how stereotyping and labelling affects individuals and outline the effects of prejudice and discrimination.

Units include:

• Equality and Diversity in Society
• Equality and Diversity in the Community
• Equality and Diversity in the Workplace.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification will develop your knowledge and understanding of information, advice or guidance and help you to apply these in the context of your business.

The objectives of this qualification are to prepare you for further training and to support a role where you may give initial information, advice or guidance to others.

Units include:

• Information, Advice or Guidance in Practice
• Developing Interaction Skills for Information, Advice or Guidance
• Signposting and Referral in Information, Advice or Guidance
• Managing Information
• Operating within Networks to Support Information, Advice or Guidance.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

During this course, you will build an understanding of mental health problems and the support available in the workplace. You will learn how to support individuals with their mental health, as well as what a mentally healthy environment is like.

Units may include:

• exploring mental health
• understand how to support individuals with mental ill health
• understand a mentally healthy environment

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification aims to raise awareness of mental health and a range of mental health conditions.

Units include:

• understanding mental health
• understanding stress
• understanding anxiety
• understanding phobias
• understanding depression
• understanding post-natal depression
• understanding bipolar disorder
• understanding schizophrenia
• understanding eating disorders
• understanding dementia.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification provides an ideal taster for those who may be new to the sector or new to the world of work. It is accessible to learners of all ages who may want to understand more about working in health and social care. It aims to introduce some basic concepts of caring and preparation for employment in the sector. The qualification covers the areas of communication, equality, diversity and inclusion, personal development, role of the social care worker, handling information, health and safety, safeguarding, duty of care and person-centred approaches.

Units include:

• Principles of communication in adult social care settings
• Principles of personal development in adult social care settings
• Principles of diversity, equality and inclusion in adult social care settings
• Principles of safeguarding and protection in health and social care
• Introduction to duty of care in health, social care or children’s and young people’s settings
• Understand the role of the social care worker
• Understand person-centred approaches in adult social care settings
• Understand person-centred approaches in adult social care settings
• Understand how to handle information in social care settings.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

If you already work or want a career in health and social care, you need to understand the fundamentals of safeguarding in order to protect the health, well-being, and human rights of the people you care for. Our level 2 certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care will teach you about the key principles of dignity, duty of care and safeguarding. The course also covers the dilemmas you might face when working in adult health and social care, the responsibilities you have to the people you care for, and what can happen if care principles are not properly upheld.

Units may include:

• key principles of dignity, duty of care and safeguarding
• the principles and how they are applied
• dilemmas that can arise
• consequences when care principles are not upheld

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This course aims to assist you to develop knowledge and understanding of the principles of caring for those with dementia. It covers areas such as person-centred care, the influence of positive communication methods, issues relating to the use of medication for those with dementia and the importance of providing appropriate activities. 

Units include:

• Dementia awareness
• The person-centred approach to the care and support of individuals with dementia
• Understand the factors that can influence communication and interaction with individuals who have dementia
• Understand equality, diversity and inclusion in dementia care
• Understand the administration of medication to individuals with dementia using a person-centred approach
• Understand behaviour in the context of dementia
• Understand the benefits of engaging in activities in social care.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care.

Learners will investigate the principles and how they are applied in everyday work contexts. They’ll also have an opportunity to examine the dilemmas that can arise and the consequences when these principles aren’t upheld.

Units include:

• Understand safeguarding in adult health and social care
• Principles of dignity in adult health and social care practice
• Understand duty of care in adult health and social care
• Understand dilemmas and public concerns in adult health and social care.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification is designed for students with an interest in, or who are already working with, people with learning disabilities in a variety of roles.

This qualification will support your work with individuals with learning disabilities or difficulties. You will explore the principles of safeguarding, positive risk-taking and gain awareness of the autistic spectrum.

Units include:

• Understand the context of supporting individuals with learning disabilities
• Principles of safeguarding and protection in health and social care
• Introduction to personalisation in social care
• Principles of positive risk-taking for individuals with disabilities
• Introductory awareness of Autistic Spectrum Conditions
• Principles of supporting individuals with a learning disability to access healthcare.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification covers specific learning difficulties, how they are diagnosed and how individuals can be supported. The qualification would be suitable for those working within healthcare, social care and education contexts.

Units include:

• Understand Specific Learning Difficulties
• Understand the effects of Specific Learning Difficulties
• Understand the diagnosis of Specific Learning Difficulties
• Understanding supporting individuals with Specific Learning Difficulties
• Understand the context of Specific Learning Difficulties.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

The purpose of this qualification is to increase learner’s knowledge and awareness of children and young people’s mental health. By completing the qualification, learners will develop knowledge of:

• children and young people’s mental health in context
• mental health problems commonly associated with children and young people
• the impact of mental ill-health on children and young people
• support available to maintain mental wellbeing in children and young people.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

This qualification will develop an understanding of the common causes and triggers of behaviour that challenges. You will also develop an understanding of effective communication skills and de-escalation techniques.

By completing the qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector or are looking to work in an information, advice or guidance role such as: careers advisor, counsellor, customer service advisor, debt advisor or employment advisor.

Units include:

• Understand behaviour that challenges
• Understand how to support positive behaviour
• Understand the importance of effective communication and the management of behaviour that challenges
• Understand the role of reflection and support for those involved in incidents of behaviour that challenges.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

During this course you will learn about autism and how it can affect the ways people communicate, interact and process information. You will learn how to support autistic people to live healthy, fulfilled lives. This course will give you essential skills you need when working in mental health.

Units may include:

• how autistic people process sensory information
• characteristics that may be present in autistic individuals
• conditions that commonly occur with autism
• common misconceptions surrounding autism
• how speech, language and communication may differ in autistic people
• how legislation and guidance underpins support.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.

The purpose of this qualification is to increase the student’s knowledge and awareness of the Prevent Duty and safeguarding, including online safety.

By completing the qualification, students will develop knowledge of safeguarding in an environment where they have a duty of care.

This qualification contains three units:

• understanding the prevent duty
• understanding safeguarding
• understanding online safety.

For more information or to sign up, please complete the enquiry form located at the bottom of this webpage.